Terms and Conditions

Booking courses

To book on a course you must first read these terms and conditions then complete the registration form, relevant to the course you wish to attend. On the form is a check box which says you agree to the terms and conditions. Having checked that box and clicked the button ‘register for course’, you are bound by these terms and conditions.

Having completed the form, you will then be taken to PayPal to make the payment. You do not have to have a PayPal account to pay for the course. All course payments must be made and cleared in advance if you wish to attend the course.

Once the payment has been completed you will be sent a confirmation email which confirms your place on the course, the time of the course and location of the venue.


If we cancel the Training Course, or change course content

We reserve the right to cancel a Training Course at any time, without incurring any additional liability to the Tutor or any delegate. In such circumstances, we will offer alternative dates, or a credit note.


Cancellation of booking

You have 14 days in which to cancel your place and a full refund will be given. Cancellation of the course must be sent by email before the relevant time limits to obtain a refund or transfer. In the event that you need to cancel or change the dates, the following charges will apply:

Cancellation after 14 days you get a 50% refund on the course fee.
If you cancel within 7 days of the course start date no refund will be given, but you can transfer to another course free of charge.
If you pay for the course within 7 days and you wish to cancel you will not receive a refund but you can transfer to another course free of charge.
You can transfer your place on the course to a substitute delegate free of charge.

The refund will be made through the original mode of payment only, less any banking charges incurred in processing the refund.


Course equipment and material

On the day, please bring with you a laptop or note book that can connect to the internet and be able to input a 2.0 USB flash drive (memory stick). You should also bring charging cables appropriate for your device: the laptops and note books will be used all day and failure to provide these may result in you not being able to start or complete the course. Should your device fail due to the lack of power due to not having the correct charging cables you will not be entitled to a refund.

Access details to the course website will be sent out a few days before the course starts. This information should be brought with you on the day of the course. The course materials will be given out on a 2.0 USB flash drive (memory stick) at the beginning of the day and you are free to take these away with you.

Following the course you will have 12 months access to your website area free of charge. Should you build a website in this area and wish to continue with hosting and have email added so this becomes your website for business, hobby or pastime, it can be upgraded and you will need to speak to the course Tutor about the options.


Attendance of the course

Delegates who attend the course must have a working knowledge of computers. This includes how to find files on their laptop or notebook and have a good understanding of word-processing (cutting and pasting text in documents). If you are unable to do this on the day of the course, you will not be able to complete the course and you will not be eligible to a refund.

Delegates are expected to arrive 20 minutes before the start of the course to register, set up their laptops or notebooks, get access codes to the WiFi and connect their devices to the WiFi. If your device does not connect to the WiFi you will not be able to complete the course.

Delegates will not be entitled to a refund if you fail to turn up on the day or leave before the end of the course.

If you turn up more than 30 minutes after the courses start time you will not get the benefit, as the course builds in steps and once started we will not be able to go over course material again as the course will not finish on time.


Course liability

Nothing in these terms and conditions shall exclude or in any way limit the Tutor’s liability for fraud or for death or personal injury caused by his negligence or any other liability to the extent that it may not be excluded or limited as a matter of law.

The Tutor shall not be liable under, or in connection with, these terms and conditions or any collateral contract for:

  • loss of income;
  • loss of business profits or contracts;
  • business interruption;
  • loss of the use of money or anticipated savings;
  • loss of information;
  • loss of opportunity, goodwill or reputation;
  • loss of, damage to or corruption of data; or
  • any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise;
  • except for matters caused by the Tutors’ negligence or wilful, the Tutor shall not be liable to you for any loss, harm or damage caused to any candidate, candidate’s property or your premises for any courses conducted in by the Tutor on your premises.
  • You agree to indemnify and hold harmless the Tutor against all cost or losses suffered or incurred by the Tutor due to claims, demands, suits, proceedings, actions, losses, judgments, damages, costs (including all reasonable legal fees), expenses, fines or penalties or actions against the Tutor arising out of or relating to a third party’s any alleged harm, loss or damage caused to a candidate’s person, property, or to your premises on which the course relevant to such candidate or delegate takes place, due to any cause other than the Tutors negligence or wilful default.

Subject to what is provided above, the Tutor’s maximum aggregate liability under or in connection with these terms and conditions, or any collateral contract, whether in contract, tort (including negligence) or otherwise, shall be limited to a sum equal to £250.


Unforeseeable circumstances or events outside our control

We will not be liable or responsible for any failure to perform, or delay in the course, any of our obligations that are caused by events outside our reasonable control (Unforeseeable Circumstances or Events).

Unforeseeable Circumstances or Events, includes any act, event, non-happening, omission or accident beyond our reasonable control.

The course is deemed to be suspended for the period that the Unforeseeable Circumstance or Event continues, and we will have an extension of time for the course, for the duration of that period. We will use our reasonable endeavours to bring the Unforeseeable Circumstance or Event to a close or to find a solution by which our obligations may be performed despite the Unforeseeable Circumstance or Event.


Governing Law and Jurisdiction

Parties to these terms and conditions agree to submit to the exclusive jurisdiction of the courts of England and Wales.


Rights to vary these terms and conditions

We reserve the right to make minor changes to this Agreement from time to time. Any major changes will only be made with your agreement.